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  1. Air Greenland Agent Help Center
  2. GENERAL INFORMATION AND PROCEDURES
  3. PROCEDURES

Baggage

Baggage allowances
Air Greenland has a weight concept for checked baggages, meaning that they can bring any amount of checked baggage, but they will be charged at check in if the total weight exceed the below limits.

Passengers travelling on economy class are allowed to bring 20kg (44 lbs) and 1 item of cabin baggage weighing up to 8 kg (18 lbs) and with max. dimensions of 55x40x23cm. 
On business class checked-in baggage can weigh up to 30 kg (66 lbs) and 2 items of cabin baggage can weigh a total of 8 kg (18 lbs) and with max. dimensions of 55x40x23cm for both items. 

If the passenger is travelling without any checked-in baggage, the passenger can bring up to 8 kg (18 lbs) of cabin baggage.

Children below the age of 2 are entitled to have 10 kg (22 lbs) of baggage and a collapsible pushchair (umbrella type). Children over 2 years of age has the same baggage allowances as adults.

Excess baggage
It is not necessary to request excess baggage if the excess baggage is below 75 kg.
Excess baggage from 75 kg and up must be requested in advance in order to check if they can be guaranteed on the same flights as the passengers.

The input for request for excess weight is:
SRXWBG-TTL100kg 

Pricing

FXG

You would also need to insert information about the excess baggage; amount of items, type of baggage and dimensions of each colli.
SROTHSGL-content 2 boxes each dims 40x50x60cm max weight

The request will automatically be put on queue to Helpdesk and the pnr will be put back on queue after handling, with information on whether the request was confirmed or not.

The excess baggage must be paid in advance. 
The confirmed excess baggage can be priced with the input FXG and the EMD must be issued immediately after confirmation.

In case it is not possible to issue the EMD, Helpdesk will issue the payment and will need credit card information's in order to do so.

You can check the overweight prices per excess kg for different routes here

 

Skis and snowboards
Skis and snowboards can be preregistered in the PNR with this input:
SRSPEQGL-SKI each dims and weight


Weapons
Weapons can be preregistered in the pnr with the following input, were the weapon type, caliber and information about any eventual ammunition must be included:
SRWEAPGL-REMINGTON CAL222 5KG AMMUNITION each dims and weight


Ammunition must be properly and separately packed and can not weigh more than 5kg.

Please note that passengers with weapons that are booked on interline tickets can not check all their bags through to the destination, as the weapons and documents for the weapons must be checked by GL staff in Copenhagen.
When checked in, the passenger will be asked to drop the weapons and any eventual ammunition off at the odd size bag counter for security check.

A declaration to bring the weapon can be printed, filled out and brought to check in by the passenger:
https://kundeservice.airgreenland.gl/hc/en-us/articles/4896364632604-Weapons-and-ammunition

You can read more about baggage allowances, special baggage etc. on our main website:

General baggage rules

Special baggage

Lost baggage

Not permitted baggage

 

Prepaid baggage 

Agents have the posibility to book prepaid baggage with the same 
favorable 30% discount as you can on our website.
Indicative PDF-file is attached.

 

Air Greenland A/S

Files

  • AIR GREENLAND ANCILLARY SERVICE POLICIES MAR2022.pdf
    200 KB Download

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