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  1. Air Greenland Agent Help Center
  2. GENERAL INFORMATION AND PROCEDURES
  3. GENERAL INFORMATIONS

Fares, booking classes, taxes and fees

Ticket types and fares
Information about the ticket types and fares can be checked through FQD, were you can see the farebasis, fares, booking classes and rules that applies for the different routings and faretypes.

Input: example FQDGOHCPH/AGL

International Premium Flex fare classes: C
International Premium fare classes: Z, D
International Standard fare classes: X, B, K, E
International Takuss fare class: N, T
Domestic Standard Flex fare classes: S
Domestic Standard fare classes: X, L, V, W
Domestic Takuss fare class: M

-  Standard Flex and Premium Flex: Refundable and changeable up to 2 hours prior departure.

-  International Standard and Premium: Non-refundable but changeable up to 2 hours prior departure - change fee of DKK 750 plus possible difference between higher fare class applies. It is not possible to change to a lower fare class type.

-  Domestic Standard: Non-refundable but changeable up to 2 hours prior departure - change fee of DKK 500 plus possible difference between higher fare class applies. It is not possible to change to a lower fare class type.

-  Takuss: Non-refundable and non-changeable. No Show on RT-fare basis's will lead to cancellation of all subsequent legs as purchased ticket must be used in same order the tickets were purchased.

Please check FQD for further rules that additional applies for the specific fare type.

Taxes and fees
There are 3 types of taxes and fees for travel within or out of Greenland:
ZO (AP): Passenger service charge
SF (SE): Security fee
L4 (SA): Safety fee
YR: Fuel surcharge - non changeable - non refundable

The tax amounts can vary depending on the routings and is outside Air Greenland influence.
The amounts can be checked through FQNTAX/GL
NOTE: Be aware that the tax and fee rates only are applicable on the day of issuance and not before. 

READ MORE ABOUT FEES ON THIS LINK: https://kundeservice.airgreenland.gl/hc/en-us/articles/4896814561180-Fees 



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