A namechange is understood as a change of persons on the tickets.
Namechange is in general not permitted, there might be some exceptions.
It is not allowed to change a name on a restricted ticket.
Exception: Namechange requested within the 24 hour grace period.
It is not allowed to change a name on a flexible ticket, in case there are still available seats on the same flights, as the ticket can be cancelled and a new booking can be made with a new name.
Exception: Namechange might be accepted in case of a fully booked flight and the name change is due to "same company, same purpose" trip.
For example; The flight is fully booked, but "Electrician A" can no longer fly to a job and "Electrician B" will travel instead and do the same job.
Namechanges can in any case be denied/rejected by GL.
It is possible to namechange a ticketed group booking - up to 7 days before departure - for a fee of DKK 900. Please make your request directly through Amadeus Reservations.
Hereafter - Namechange not allowed.
A namecorrection is understood as a correction of the name of the same person.
It is possible to correct a name in case of misspelling, missing or incorrect order of the names.
Namecorrection will need an authorization given by GL/Air Greenland Helpdesk for either refund or re-issue.
Namecorrection cannot be authorized if there is other airlines in the ticket or if ticket is issued as an interline with SK or FI
Request for name change/correction
The name change or name correction must be requested through queue to GOHGL0980/10
Helpdesk will change/correct the name and insert an authorization to reissue and the agent must reissue the ticket immediately after.
Please contact email@example.com or call + 299 34 13 13