Check-in

Remember to arrive in good time

In Greenland check-in must be finished 1 hour before departure.

In Denmark, we strongly recommend that you check-in as soon as check in opens, due to possible long waiting time in Security afterword's.
Check-in closes 1 hour before departure.

In Keflavik Airport, we recommend passengers to arrive 2,5 to 3 hours before your scheduled departure.

After check-in, you must be at the gate at the latest 30 minutes before departure.

 

Mobile Check-In

It is possible to check in through our application named Club Timmisa 22 hours before your departure. Not only do you save time in the airport, your boarding pass also becomes available on your phone making it convenient and easy for you to travel with Air Greenland. 

When joining our loyalty club you get exclusively access to our news, campaigns and much more before everybody else.

 

At the counter

Have your booking number, GL-number – the flight number which appears on your itinerary – and valid identification ready when you check in.

NOTE: The check-in counter in Billund is only for use in situations where there are problems with selfcheck-in.

 

Travelling from Greenland:

  • If you are traveling to Denmark and have a Standard Flex, Premium, or Premium Flex ticket, you must have checked in your luggage at the airport no later than 30 minutes before departure.
  • If you have a Takuss or Standard ticket, your luggage have to be checked in at the airport no later than 1 hour before departure. This applies to both domestic and international travel.
  • If you only have a ‘carry on bag’ you can wait with the check in until 30 min. before departure. However, if you have a Takuss or Standard ticket, you must continue to check in no later than 1 hour before departure.

 

Please note: In Nuuk you can check in your luggage the day before your departure no later than 4 pm, except on Sundays. Thus, you just have to show up no later than half an hour before your departure the following day.

 

Travelling from Denmark:

  • Billund Airport
  • Selfservice check-in.
  • Check in opens 3 hours before departure.
  • Check in closes 1 hour before departure.
  • Luggage must be checked in at least 1 hour before departure.
  • If you are traveling with only a ''carry on bag'' we recommend that you arrive at the airport 45 minutes before departure. 
    You can check in on Club Timmisa or at the selfservice check-in at the airport.
  • We recommend you arrive at least 2 hours before departure, as there might be a long queue at the security check and therefore we recommend that you show up well in advance.

  • Copenhagen Airport
  • Check in opens 3 hours before departure
  • Check in closes 1 hour before departure.
  • By using the self-service check-in machines you can save time and deliver your luggage at "baggage drop counter"
  • If you are traveling with only a ''carry on bag'' you can wait to arrive at the gate 30 minutes before departure. 
    However you still need to check in minimum 1 hour before departure.
    You can check in on Club Timmisa or at the selfservice check-in at the airport.
  • We recommend you arrive at least 2 hours before departure, as there might be a long queue at the security check and therefore we recommend that you show up well in advance.

Traveling from Keflavik

  • If you are traveling from Keflavik, it’s possible to checkin online.
  • If you are only carrying hand baggage, you can go directly upstairs to the departure lounge.
  • If you have luggage to check in you still have the option to deliver it to counter. Please note, that Icalandair is handling our checkin In Keflavik.  

Visa – foreign nationals

If you wish to travel to Greenland, you should inquire whether you will need a visa. In the affirmative, make sure to file an application in due time. There are different rules for residents of Schengen-countries, and when traveling via Copenhagen you may need a visa for Denmark as well.

Please check the applicable rules

 

Resident in Greenland

If you're resident in Greenland, you can use your different variations of identification:

  • Passport
  • Driver's licence
  • Civil registration number certificate (CPR number)
  • Birth certificate
  • Certificate of residence
  • Seamans Discharge book

You can print your certificate of residence via the www.sullissivik.gl

 

Resident in Denmark

Valid forms of identification are:

  • Driver's licence
  • Medical card or
  • Passport

 

Residents from the rest of the world

Valid forms of identification are:

  • Passport
  • Government issued ID-card (for citizens from Finland and Sweden)
  • Driver's license (for citizens from the Nordic Countries)
  • Travel document for refugees or stateless persons

Read more here (look for "What are the conditions?"): Visa to the Faroe Island or Greenland.

 

Valid forms of identification for children are:

  • Passport
  • Birth certificate or
  • Certificate of residence.

 

REMEMBER: Today children must have their own passport from birth.

 

Important to be in good time

Always arrive in plenty of time – and allow yourself even more time during the holiday season! If check-in hasn’t been completed 1 hour prior to the scheduled departure time, you may be refused entry at the desk, as a result of which your flight ticket will no longer be valid and can’t be changed to another departure. Your ticket can’t be refunded, although any taxes will be reimbursed. Check in at Copenhagen Airport is opens 3 hours before departure.

For your own safety

The reason why check-in must be completed at least one hour prior to departure is that Air Greenland’s personnel need time to scan all baggage for security reasons and to sort the baggage according to destination and then transfer the baggage out to the aircraft. The weight of baggage also determines how heavily the aircraft is fuelled.

Interline agreements

Air Greenland has no interline agreements at the moment, and it is therefore not possible to check your luggage in further than to Copenhagen Airport.