Insurances

Cancellation insurance
As it is possible for customers to buy Cancellation insurance during the booking process on Air Greenland’s online booking system, it will also be possible for Travel Agents, using the GDS system, to buy a Cancellation insurance for their customers.

The cancellation insurance must be issued simultaneously with ticketing or at least same day as ticketing date by issuing an EMD-A:

ENTRY:
SR CNIN GL/SEGMENT/PASSENGER REFERENCE

IMPORTANT: Segment reference must only be associated to one segment per person in a PNR and must refer to the first GL domestic segment for domestic flights only and for the first GL transatlantic flight for transatlantic trips.

Price per ticket on domestic flight DKK 175 
Price per ticket on transatlantic flight DKK 350

The cancellation insurance is valid only on GL-flight segments on 631-document with restricted fare containing a non-refundable fare value.

Exception: cancellation Insurance does not cover interline-tickets on GL 631-documents and must then refer to alternative insurance company.

The cancellation insurance is valid from purchase/ticketing date until outbound departure date.

Cancellation insurance is non-refundable after ticketing and must be purchased same time or at least same day as ticket issuance.

Terms and Conditions for Cancellation insurance
The whole reservation must be cancelled on time - at least 2 hours before the outbound departure time - in order to use the cancellation insurance.

The cancellation insurance does not cover during the trip, were we hereby must refer to a travel insurance which can be purchased thru an insurance company.

Read more about terms and conditions thru Air Greenland webpage:

http://www.airgreenland.com/help/before-travel/insurance

Contact Air Greenland insurance department for use of the insurance or further questions:

Air Greenland
PO Box 1012
DK-3900 Nuuk
Remark: Illness cancellation insurance
Telephone: +299 34 34 34
E-mail: forsikring@airgreenland.gl

Please state your booking number and enclose the doctor’s certificate or death certificate.

Bankruptcy insurance
As it is possible for customers to buy Bankruptcy insurance, governed by the Travel Guarantee Fund, during the booking process on Air Greenland’s online booking system, as will it be possible for Travel Agents, using the GDS system, to buy a Bankruptcy insurance for their customers.

The cancellation insurance must be issued simultaneously with ticketing or at least same day as ticketing date by issuing an EMD-A:

ENTRY:
SR BKIN GL/SEGMENT/PASSENGER REFERENCE

NOTE: Bankruptcy insurance only cover private travelers from Denmark to Greenland.

NOTE: The Bankruptcy insurance is non-refundable at all times after ticketing.

Price per ticket DKK 20

Infants under 2 years are automatically covered by adult travelers bankruptcy insurance. 

Read more about terms and conditions thru the Travel Guarantee Fund webpage:

http://www.rejsegarantifonden.dk/rejsekunde/customers-english-version/

Travel insurance
Air Greenland does not offer travel or other insurances and must refer to a travel insurance company.