Air Greenland group department
Air Greenland group department is handled by Greenland Travel, as a part of Air Greenland Group. Greenland travel supports IATA and NON-IATA handling and/or travel agencies inside and outside Greenland.
DK department:
E-mail: groups@greenland-travel.dk
Phone: +45 33 13 10 11
Opening hours (UTC + 1 hours):
09:00 - 15:30
GL department:
E-mail: group@greenland-travel.gl
Phone: + 299 70 11 07
Opening hours (UTC -2 hours):
10:00-15:00
Closed on public and national holidays
Agentservice
Air Greenland Customer Service Helpdesk supports general questions regarding your flight.
E-mail: helpdesk@airgreenland.gl
Phone: +299 34 13 13
Agentservice opening hours (UTC -2 hours):
Monday - Friday from 08:00-16:00
Air Greenland Call center
E-mail: websupport@airgreenland.gl
Phone: +299 70 12 12
Monday - Friday from 06:00 - 16:00
Saturday - Sunday from 08:00 - 15:00
Closed on public and national holidays
For changes in excisting PNR:
Q/A must be requested through the PNR to following queue:
QE/GOHGL0INV/87
Input:
SRGRPFGL-PLS ADV … FREE TEXT
or
RM - FREE TEXT..
GL will respond through the system