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  1. Air Greenland Agent Help Center
  2. GENERAL INFORMATION AND PROCEDURES
  3. PROCEDURES

Animals

Any transport of live animals must always be booked in advance. Upon a request for transportation of live animals, the passenger should be informed about the regulations governing import/export of live animals to/from and in Greenland.

Documents and certificates permitting transportation of live animals should always be brought along, as these must be shown before the transport is accepted.

Live animal + transport crates are charged as excess baggage. The weight of the transport crate including the animal can not be included in the passengers free baggage allowance.


Allergies to pets 
If a passenger is allergic to animals, information regarding the allergy and request should be sent to Air Greenland.                                         

ENTRY:                                                                  
SR ALRG GL-ALLERGIC TO PETS/SEGMENT/PASSENGER REFERENCE

Air Greenland will confirm the request if no pets have been confirmed on the flight. The request will be denied if a pet is already confirmed
 

AVIH Animal in hold 
The following regulations apply to live animals carried in hold:

- The animal must be transported in an approved strong, watertight box/container.
The transport container must be large enough to permit the animal to stand naturally, turn around and lie down. The bottom of the transport container must be covered with a layer of    moisture absorbent materiel such as wood shavings or sawdust. Use of hay or straw for this purpose is not permitted. The Animal must also have access to water from portable water containers.

- We recommend that the animal is medically sedated before the journey.

ENTRY:                                                                      
SR AVIH GL-SPECIFY ANIMAL/WEIGHT/DIMENSIONS/ SEGMENT/PASSENGER REFERENCE

In order to be queued keyword specification must contain DOG, CAT or RODENT

Maximum dimensions of the transport container: 102 X 69 X 76CM

NOTE:                                                                      
Air Greenland does not accept snakes as AVIH or PETC, but refers these to airfreight. For any questions regarding transport of a specific animal species, please contact Agentservice.


PETC Pet in cabin                                                                         
Air Greenland will carry live animal in the cabin under the following conditions:

- Dogs, cats, rabbits, aquarium fish and cage birds are accepted. However birds, cannot be carried on business class. Other species of animal may be carried as AVIH.

- The animal must be kept in an approved strong, watertight box/container.

- The animal must not produce any noticeable odor that could be a nuisance to other passengers.                                                      

- The animal must not weigh more that 8 kg including the box/container.

- The animal must not cause any inconvenience for other passengers and may not, for example, be placed next to a passenger suffering from allergy. If a passenger with allergy has made a reservation prior to a request for a PETC, the request for a PETC will be denied.

- We recommend that the animal is medically sedated before the journey.

ENTRY:                                                            
SR PETC GL-SPECIFY ANIMAL/WEIGHT/DIMENSIONS/SEGMENT/PASSENGER REFERENCE

Maximum dimensions for the transport box/container: 55 X 40 X 23 CM Maximum weight including container: 8KG                                                 

The system will automatically check if the request can be confirmed or rejected, when the first word is DOG or CAT in the free text field:
SRPETCGL-CAT 6KG 55X40X23CM


Certificates and other documents
Different document and requirements must be met when travelling with animals.

These document and requirements can be different depending on the origin and destination of the trip.

Transport of live animals to and from Greenland
The passenger needs different permits and certificates to import/export animals to/from Greenland.

For questions and permit requests regarding all animals, please contact the Greenland representation in Denmark:

Grønlands Repræsentation Strandgade 91 Postboks 2151 1401 København K Danmark Telefon: (+45) 32 83 38 00 Fax: (+45) 32 83 38 01 E-mail: info@ghsdk.dk                                                            
                                                                

Transport of live animals within Greenland                       
Dogs: The owner must obtain permission from the new municipality to import the dog. However, sled dogs may be moved without permission between towns in the dog sled districts in North and East Greenland and in West Greenland north of Maniitsoq.

The public health commission may, however, issue an import/movement ban both in dog sled districts and in southern Greenland if it considers there is a serious risk of spreading disease.

There is a general ban on importing sled dogs to South Greenland and other dog races must not be imported to sled dog districts without a special permit. Such permits are only give to police dogs.

Other animals:                                                    
Further information regarding import to another municipality can be obtained from the municipality that the animal will be moved to.
                                                                  

Embargo 
There can be embargo for AVIH on some flights due to short connection to the next flight. There needs to be at least 45 min. connection time for next departure in order to have AVIH confirmed.
 

Service animals
Service animals are trained animals who help a handicapped person. Air Greenland allows transport of service animals as PETC at no extra charge, but these must be registered in the pnr prior to departure. 

ENTRY: SR PETC GL-DOG SERVICE ANIMAL/WEIGHT/DIMENSIONS/SEGMENT/PASSENGER REFERENCE


A declaration for travelling with animals can be printed, filled out and brought to check in by the passenger:
https://www.airgreenland.com/media/507860/certificate-for-transportation-of-animals-A.pdf

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