Air Greenland has 2 trademark products.
https://www.airgreenland.com/campaigns/ilik/
https://www.airgreenland.com/campaigns/air-greenland-family/
Products ILIK and FAMILYFARE products are Air Greenland trademark products which are airline tickets only products.
ILIK and FAMILYFARE are individual G-class products handled by GL own group department, and issued as airline ticket only, directly to the buyer.
The standart for booking G-class tickets:
Agent that bookes tickets on G-class cannot issue the ticket as airline ticket only, G-class tickets are for packaged journeys, which means that people travelling on G-class tickets need to have either hotel or activities included. This does not mean that agents need to insert hotel or activities as information in the booking, Air Greenland accept G-class request with the trust that the agent is packing the journey with these included in the package.
It is possible for agents to request familyfare conditions for a family. However, agents are asked not to market the familyfare as a product in their catalog.
The conditions are as follows: the product must include flight, hotel, and other services, in accordance with the standard G-class booking requirements.
The PNR must:
- Have passenger names reported at the time of the request
- Include SSR PLS ACCEPT FAMILYFARE
- Be for a minimum of 2 passengers
- Be issued within 7 days after KK
- Familyfare is not included in the interline agreements
Ticket is non changeable - non refundable
Agents can also request sports and school group bookings on regular group conditions, and we will check what options are available.
Please note that ILIK and FAMILYFARE are Air Greenland trademarks, agents are not alowed to promote the products as their own.
We will analyse if it is possible to accept the family group on familyfare conditions or sport/school groups on regular group conditions, please be aware that some routes may have unusual connections, as these lowfareproducts are not to take seats from what is expected to board.
Air Greenland A/S