General information and procedures

Authorizations

AACC - Amadeus Automatic Customer Contact

ADM - Agency Debit Memo

APN Element - Contact element used for AACC

ARC - Airlines Reporting Corporation

ARI - Amadeus Revenue Integrity

Assistance

ATC - Automatic Ticket Changer

Availability

Baggage

BSP - Bank Settlement Plan

Check-in

City codes

Commission

Consolidator model

Credit cards

Denied boarding

Deportees and arrastees

Duplicate (dupe) bookings

Fares, booking classes, taxes and fees

Fear of flying

Frequent flyer programme

General Sales Agents (GSA)

Group rules and conditions

Holidays

Identification (ID)

Inadmissible passengers (INAD)

Inflight services

Insurances

Lounge